RDAVID.
RDAVID.
PRODUCTS
Noctra
AI monitoring for enterprise IT
↗
Loyalix
CRM built in-house by RDAVID
↗
VIPDormant 30dJourney running
{{ aiText }}
hooks/v1/sap-batch
POST /hooks/v1/sap-batch
{
  "component": "ZFI_CLOSE",
  "status": "failed",
  "severity": "high"
}
N
Noctra just now
Root cause found. Confidence 94%.
LOYALIX · CUSTOMER 360● ONLINE
BE
Brand Example
Customer since 2021 · Madrid
VIPDormant 30dSports
LTV
€4,820
Orders
86
Last seen
31 d
Start win-back journey
COMPONENTS UP
11 / 19
CHECKOUT-API · P95
762ms
RDAVID
Loyalix just now
Campaign "Weekend reload" is live for 412 VIP players.
167 already came back.
K8s
Kfk
PG
Slk
WA
TG
Jira
+
09:41
WhatsApp · Noctranow
P1 checkout-api p95 762 ms. Rollback ready (~90 s).
Slack · #payments
INC-2291 acknowledged by M. Klein
1,281 alerts → 1 incident
segment: dormant 30d → journey started
We keep your
systems up.
players playing.
stores online.
customers loyal.
systems up.
Retention manager
DevOps agent
Client
DBA agent
CTO
We keep your
systems up.
players playing.
stores online.
customers loyal.
systems up.
LOYALIX · CUSTOMER 360
BE
Brand Example
Customer since 2021
VIPDormant 30d
P1INC-2291 · 22 min
checkout-api p95 latency 762 ms
ROOT CAUSE · 94%
Full table scan after deploy v2.41.
Roll back to v2.40
WhatsApp · Noctra09:41
Rollback ready (~90 s). Approve?
UP
11/19
DevOps agent
Retention manager

We build AI monitoring and CRM software for iGaming, retail and fintech companies.

Noctra watches every component of your IT estate with AI agents. Loyalix, our own CRM, helps you know your customers and keep them.

Noctra AI Monitoring·Loyalix·iGaming·Retail·Fintech· Noctra AI Monitoring·Loyalix·iGaming·Retail·Fintech·
NEW PRODUCT · NOCTRA
AI MONITORING FOR ENTERPRISE IT

Every component in your estate, watched by AI agents.

Cashiers, servers, Kafka, event messages, databases and services in one status view. When something breaks, Noctra finds the likely cause and alerts the right people in the channel they already use.

AI AGENTSSLACK · WHATSAPP · TELEGRAMWEBHOOKSDEDICATED INSTANCE
Acme Retail Group / Production
● LIVEENV · PRODUCTION
COMPONENTS UP
11 / 19
Across 5 layers
DOWN
2
checkout-api, dc2-switch-04
DEGRADED
6
Cashiers, events, orders-db …
CASHIERS ONLINE
99.7%
4 of 1,288 offline in 3 stores
EVENTS / S
{{ eventsPerSec }}k
99.2% delivered
COMPONENTCHECKSTATUS
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Open incidentsAll incidents
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LIKELY CAUSE {{ i.cause }}
agents.log
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01 · PLATFORM HEALTH — Up, degraded or down, for every component

02 · AI AGENTS

A team of agents that has already read the logs

Each agent specialises in one part of the estate. They work on every incident together: group related alerts, compare metrics, logs and changes, and write a likely cause with the evidence. Fixes are prepared, and your engineers approve every change.

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03 · ALERTING

One alert with the cause attached, in the channel your team already uses

Noctra groups hundreds of raw alerts into one incident and sends it where people will see it. Routing follows severity, the component's owner and the on-call schedule. If nobody acknowledges, it escalates.

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HOW AN ALERT TRAVELS
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04 · SOURCES AND WEBHOOKS

Connect the systems you already run

Noctra reads metrics, logs, events and changes from standard sources in cloud, data centers and stores. For anything else, an inbound webhook turns any system that can send JSON into a monitored component.

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INBOUND WEBHOOK · ANY SYSTEM
POST https://acme.noctra.io/hooks/v1/sap-batch
{
  "component": "ZFI_CLOSE batch job",
  "status": "failed",
  "severity": "high",
  "message": "Job ended with return code 8"
}
OUTGOING WEBHOOKS
Send incidents to ServiceNow, Jira, your ITSM or any internal tool. Payloads are signed and retried until delivered.

How we set it up with you

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Book a working session
Book a session
LOYALIX · CRM BY RDAVID

Know every customer. Keep them coming back.

Loyalix is our CRM, developed in-house and owned by RDAVID. We set it up for you, connect it to your systems, move your data across from your current CRM and keep it running after go-live.

Loyalix / Journeys / {{ ix.journeyName }}
● RUNNING
SEGMENTS
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JOURNEY
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RESULTS · 7 DAYS
Reached
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Opened
Returned
Illustrative interface
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WHO WE ARE

With more than 9 years of experience in the gaming industry, we help your business

RDAVID is a premier tech solutions provider offering a comprehensive suite of business and technology consulting services.

We develop personalized, data-driven IT solutions tailored to your unique requirements, helping businesses transform and scale.

Innovative Solutions Fast Delivery Secure & Reliable 9+ Years
WHY US

We deliver custom tech solutions for optimal client success.

01

R&D

We use the latest technological advancements to build high-end, user-friendly web platforms.

02

Team Work

Our expert teams include project managers, analysts, content specialists, and designers.

03

Tailoring

We design custom solutions tailored to meet your specific business needs and goals.

04

Security

Access your data anytime, anywhere, with maximum security through cloud backup solutions.

LET'S TALKLET'S TALKLET'S TALKLET'S TALK

Book a working session

Ready to start your next project? We'd love to hear from you and discuss how we can help.

info@rdavid.io
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